Nguyen Thi Thu Trang

Nguyen Thi Thu Trang.

Nguyen Thi Thu Trang.

Nguyen Thi Thu Trang.

Nguyen Thi Thu Trang.

No, I haven't taken up yogic chanting - as a culturally-sensitive employer I've merely been practising the pronunciation of our latest colleague's name. Clearly I still have some way to go before I am able to pronounce our new Vietnamese operations executive's name without making her wince. Happily whilst studying in Singapore one of her tutors suggested she embrace a nickname, and they settled on 'Vanessa'.

Vanessa joins our operations team, with the official title of 'Customer Experience Executive'. Her job is to liaise with the venues of our conferences and seminars, oversee the event-related logistics of the events, and handle delegates and speakers during the proceedings themselves. She has great experience of operations from her time at Pacific International Lines.

An interesting fact about her is that when she's not posing beside water features she heals small animals in her spare time.