30 November, 2008

Doughnut Day 5

Even as our near neighbours down the road are shedding staff to cope with a fall in revenues, Alphabet celebrated closing our biggest deal this week in time-honoured fashion: doughnuts.

Chocolate ones, jam ones, peanut ones, and of course frosted ones (Amelia & my personal favourite). 

It's been a few months since the last one, simply because I've been too busy to pop down the road and get armloads of the sticky pastries. Happily a chance conversation with the members of my editorial team led me to cast my mind back to the last doughnut day - and then Chris stepped in to make the trek down Beach Road to Raffles City. That man is a bloody hero.

Needless to say the result of this sudden doughnut gorging was several hours of slothful afternoon activity, and another notch to untighten on my belt. But there were smiles and contented burps from the rest of the office, and a particularly heartfelt comment from Katrina, our Queen of Admin:

"I’ve heard so much about doughnut day in Alphabet Media, and after being with Alphabet Media for 6 months ------- finally, I’m having my first Alphabet Media doughnut day!!!!!!! J"


So if anyone out there is reading the blog with a view to sizing up whether to join us (don't do it, I'm a slave driver and we're all backstabbing bastards), then please note that Doughnut Days are pleasantly random occurences.

14 November, 2008

Matchmaking

Before you all rush to ask whether I can fix you up with a foreign bride - I'm referring to matchmaking in the corporate sense. Okay, you say disappointedly, but why?

Lately I've been giving some thought to what it is that Alphabet does, through its two magazine-driven communities of endusers. My little grey cells have been exercised by the challenge and opportunity presented by the global economic slow down.

Happily one side of the business is showing tremendous growth - and this is the provision of content for government and security endusers. This demand can be seen in the ever-increasing traffic to our web sites, the requests for new subscriptions to the magazines, as well as the rising number of paying delegates we attract to our events. So demand for information is not being adversely affected by the wider economy - in fact, the economic malaise may be encouraging our communities of endusers to review their decisions more thoroughly than before, leading to greater demand for the content we provide.

However despite this, the challenge facing a media company like Alphabet is obvious - how best to weather the commercial storm that's beginning to break in Asia? 

Marketing is often one of the first things to be trimmed when customers become scarce, and Alphabet's business has historically been very dependent on the marketing budgets of the region's key IT and security companies. But before we all start wailing and gnashing our teeth, there's plenty of opportunity out there too.

Happily Alphabet has been diversifying its revenue streams over the past 18 months - so income from delegates to those conferences I was just referring to, and more recently from the training courses we put on for our security and government audiences, is not directly linked to any reduction in marketing budgets. We've also been diversifying geographically - as our events in India and China demonstrate.

But even in our core business of providing marketing solutions to companies looking to sell into government and security, I see quite a lot of silver lining where others only seem to see clouds. Here's why.

Question: What do you do when your marketing budget gets cut? Answer: You think bloody hard about how best to spend the few pennies you have left. 

Companies don't stop their marketing spend in a recession - what they do is focus it on the marketing programmes that reliably deliver the best ROI. 

In other words, if your business has been based on creating 'copycat' events, or mediocre content - and if you don't really have the audience you say you have, and aren't really as focused on the needs of your customers as you should be - then you might want to consider updating your CV.

Happily the FutureGov and Asian Security Review brands have been fully stress-tested. Our readers and delegates love our content; our advertisers get to be seen by the people that matter; our events sponsors regularly gush about the very high standards of the events we organise, and how they enjoy unprecedented and sometimes very quick ROI.

So in any flight from mediocrity to quality, Alphabet stands to be a clear beneficiary. That said, before smugness sets in, it doesn't mean that we can rest on our laurels. It's incumbent on any company to always ask questions like 'Do my customers know how seriously we take their business? Do they know how much harder their marketing dollars work when they give them to Alphabet?'

Because everything Alphabet has done over the last five years has been built ground-up from the needs and interests of the readers to our magazines, and the delegates to our events, our brands mean something. If you're looking for a trusted provider of information on public sector modernisation - then FutureGov is for you. If you need the lowdown on anything security-related, then reach for anything with the Asian Security Review logo on it. Our magazines are genuine stamps of approval - not because I say so, but because our readers do.

So since we have created and sustained this reader trust - they're open to the companies that partner with us. And because our readers and delegates are open to listening to what our advertisers and sponsors have to offer - we're able to offer guaranteed lead generation, by matching interested buyer to willing seller. In other words, matchmaking.

I won't say here how exactly we do it, as the last thing I want is for copycats out there to start offering the same service and confuse the marketplace - but we've been doing it for a while now, and the participating magazine advertisers have been pleasantly surprised. If you want to know how it's done, get in touch with myself (+65 97635123) or J2 (+65 6336 0859). 

I believe that there's always opportunity out there. You just have to look for it in the right places.

13 November, 2008

300


As you probably know, Patrick our Marketing Director has a beard and is from Germany.

Most interestingly, Patrick has a thing for dressing up as a Spartan warrior whilst doing his household chores [see picture].

The Spartans were known for their beards, their martial prowess as well as their 'manly camaraderie'. Which of these was the inspiration for Patrick I can't say for sure. But in the above portrait of masculinity he claims to have been celebrating passing the 300 subscription mark on one of his online pet projects.

As many of you know, Patrick has been kept pretty busy with the redevelopment of our web sites, as well as the establishment of professional networking communities for our government readers. At the moment the latter are only in Beta mode, but as you can see he takes progress on this very seriously. That's why he's such a good Alphabeter!